Legal / Health & Safety Guidelines
Non-exhaustive list.
Welcome! :-)
I greatly and warmly welcome exploration of my site for everyone who has the intention of finding out more about what I do in order to decide whether to book a treatment; to find out more to decide which one you would like - you may wish to relax by listening to some of the songs :)
Intellectual Property
The written sentences and patterns of images and original videos and the treatments that I invented (The Naiad Massage and The Luna Massage) belong to me and only me. All material on this website is presented solely for your private, personal and non-commercial use.
You may not copy, reproduce, republish, download, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on this Website other than for your own personal, non-commercial use.
You may not forward my website to others with the intent of encouraging them to commercially use and copy my work.
I will take prompt, direct legal action in the event of any plagiarism of the written sentences and patterns of images and patterns of services detailed on this website and in the event of attempted theft or mimicry of the treatments that I invented (The Naiad Massage and The Luna Massage).
I prohibit all copying, mimicry and republishing of my original content (videos and images), even in “edited” form, including with the intent of false personation and impersonation of me, and again I will take legal action should this happen.
Doing any of the above will represent various legal infringements - exactly which will vary depending on the status of my applications, &c.
Unusual Activity & Site Closure
This website and all marketing will be closed down and/or password protected in the event of unusual and suspicious activity; this includes repeated hits on my website from identifiable individuals and collectives of individuals crawling my pages.
To this end all IP addresses and hits from said addresses are recorded and filed and my site is monitored by my assistant who is also a cyber security specialist.
This is not meant to deter clients - we WELCOME exploration of the site - it is obvious to us whether IP activity is genuine or unusual.
Individuals and collectives stalking my pages in bad faith will directly lead to site closure, as has happened after certain patterns of hits at a number of filed and recorded points in the past.
This in turn leads to potential economic and/or educational loss.
Before Your Appointment and Health Intake Form
I consult with all prospective clients over the phone; please tell me during the consultation in as much detail as possible about any medical conditions that you may have - including any and all suspected and confirmed conditions, relating to both your physical and mental health. Once you become a regular client please send a written update of any health concerns ahead of every appointment
Everything that you say to me is bound by ironclad confidentiality rules (which is part of my training and value system, which puts privacy and integrity at the forefront of it all). I will sign documents in front of you to that effect, should you wish.
If you consent, you will be asked to fill in a comprehensive form upon commencement that details your medical history, including factors such as your your age, your doctor, and your consent to engage in the treatment ✧✥
Before making a booking, consult your doctor to ensure it is safe for you to have Massages or to partake in Yoga, and provide written confirmation of this to me: I may require you to sign a contract beforehand, stating that to the best of your knowledge it is safe to go ahead, and stating that you have covered all bases in preparation for your treatment, to guarantee your own safety, before seeing me. You are responsible for your own safety. If you are not careful when filling in this form then there is the possibility that you could sustain an injury. ✣※
Feel free to have your own towels and bottled water on hand, I recommend this, and ensure the temperature suits your preference. Warmer is better ✾
Please set up a space in which the session can take place, a hard or soft surface depending on your preference, and a towel or yoga mat for you to lie on and any necessary cushions, spinal alignment pillows&c.
For Ashiatsu I need to be able to lean on a hard surface, a wall, and ideally I will also balance with a chair: it is best for you to set up a space in the corner of the room.
You will be lying down and sitting up for Massages and Hypnosis, and for Yoga and Stretching you will obviously need space to move around. I will bring everything else - aromatherapy blends, my tools, a yoga mat if that is helpful, etc.
Because of the styles of massage that I prefer to do, I do not carry a table. If you have a table, I can work with it, but my strong preference is for the floor, on a padded mat. If you do not like the surface that we are using, it is imperative that you tell me the moment that you have this thought - this applies to everything! I am non-judgmental and highly responsive to any form of feedback :) :)
During your Treatment
Communication is expected and essential between us, so during the appointment please tell me what you would like me to focus on, which sensations you like, if you feel in pain at any moment, if you need hydration, anything at all no matter how small! :)
When it comes to feeling “pain”, expect to be required to be extremely precise with your descriptions of the pain.
You should not feel “pain” exactly, but you can expect to feel what might be better described as a certain - pleasant - tenderness or intense compression during Deep Tissue and Ashiatsu work, and when I tackle deep muscle tension. I will constantly check in with you, particularly during the first three treatments when I am still getting to know your specific anatomy, asking you with each area if you would prefer me to apply pressure that is 1) the same 2) lighter or 3) firmer, I will ask you if you would like me to continue working on the area in question or if you would like me to move on to a different area, and I structure the questions so that it is as simple as possible for you to direct me to exactly what you want and need! :)
Whilst I am intuitive and will read your body, and your expressions, I am not totally psychic. Open communication will help you to get the most out of your treatment. If you would rather just completely switch off, this is fine, after a pressure check and with the agreement between us that you will audibly react if anything feels uncomfortable :) Again, every step of the way I will ensure that I make clarity of communication as easy as possible for you. It will feel totally seamless between us :))
During the Luna Massage or other Treatments that focus on you being in a Meditative State, I will always use the lightest and most gentle pressure possible in order to ensure that no harm is caused.
It is your responsibility and only your responsibility to tell me if you feel unwell during the appointment and then we can stop immediately - and if necessary get urgent medical attention for you. This has never happened before :)
Limits, &c
After extensive research and market testing, I have come to realise that in London, “Sensual Massage” and “Body to Body Massage” are specific categories of Massage.
These are not categories of service that I offer. I say that in the strongest possible terms.
If you seek that please find a provider other than me. This saves time / energy.
Massage / healing / the benefits of escapism and adventure are, in my experience, real. But none of the services offered on this site are “sexual” or “sensual” (if “sensual” used euphemistically, as it seems to be in London), I do not offer “extras”, “hand relief”, “tantric massage” : I offer no sexual services whatsoever and this is not open to any form of negotiation whatsoever; there is no amount of money that will change that.
My focus is on optimisation and restoration of health - physical and mental.
The Naiad Massage is my own invention and it is creative and personal combining fantasy, mystery and beauty. It is my art. It is a way for you to deeply relax and be transported out of the life that you live, for the time that it lasts. The choreography has taken all of the ingenuity that I have to develop.
The Naiad Massage, additionally, is strictly available by way of formal invitation. I reserve the right to design treatments that are unique, exclusive, only occasionally available by invitation and that do not require me to explain them to any member of the general public. It stems from my imagination, my experiences and my ability to capture the human mind - and my tested belief in the benefits of so doing.
Due to the personal nature of the specialised services I offer (Naiad and Luna Massage), most people will never be able to access them or know what they involve.
It is best to clear this up in advance and my assistant will screen enquiries (he is bound by the same confidentiality rules as me: the rules being that your details will never be exposed and all enquiries that do not lead to a booking will be wiped).
The vast majority of people understand these limits innately, so I am sorry that I have to include this on my website! :)
Use of the term “Medical” on this Website and during treatments from me
I am not and never have been a medical doctor. The Medical Massages I offer are not diagnostic and they are dependent on formal diagnosis from your doctor and approval from your doctor that it is correct for you to ease / potentially cure your symptoms with Massage. I do not accept any liability whatsoever for any third-party diagnosis or misdiagnosis. I stick to conditions : such as Insomnia, Carpal Tunnel syndrome, that have been found to be positively responsive to Massage. I avoid general back issues that present as pain, rapid onset tension and hardness - as these could involve e.g. a disc injury - and there are more specialised people to help with that than me.
The Medical Massage is for conditions or the symptoms of conditions that respond to gentle manual treatment and guided exercise.
Always tell me in as much detail as you can what you are suffering from before booking. This applies to everything. Anxiety, Insomnia, Depression and facets of addiction I am well-equipped to treat.
My Use of this Website
This website is at all times a work in progress. I reserve the right to use it in any way that I see fit that complies with the relevant UK law (the law which governs my site and services). Uses can include, for example, market research and testing, personal development, brand development, education and understanding of behavioural and consumer psychology.
Contraindications - Absolute and Relative
If I spot an Absolute Contraindication there will be no Massage at all (rare) - but we could do a Meditation or Yoga Class that does not interfere with the issue I diagnosed (I will explain my diagnosis). No refund will be issued, which is one of two exceptions to the general refund policy.
If I see a Relative Contraindication I will modify the Massage - and explain why and how I will do so.
On the Day Cancellation
Along with the presence of Contraindications, this is an exception to the general Refund Policy. I am short of spaces so cancellations are serious.
Hypnosis
I will ascertain if it is safe for you to have Hypnosis during our phone consultation before your appointment, and during a detailed in-person consultation (lasting 90 minutes).
Please note : I mainly advertise for Hypnosis - and explain it - elsewhere on a completely different website, which I will direct you to if you are interested in this.
Mobile Service
As stated, this is a mobile service (unless certain treatments may potentially take place in my studio), during which I come to your house / office or hotel or a garden / park - literally anywhere. It is therefore your responsibility to ensure that you have taken the appropriate measures to guarantee your own sense of security during the treatment, feel free to use security cameras and recording devices, to prepare in advance any documents that you need me to sign, &c.
You have the right to ask for my ID documents, which will include my photo ID, and a copy of my address, paper copies of all my relevant qualifications and DBS check before starting any treatment. You do not need to ask for these but you can and I won’t be offended!
Studio
Meditation, Yoga, Hypnosis, Psychological Services and The Sound Bath may take place in my Studio to which I have sporadic access. Massage is advertised as mobile presently.
Communication After the Treatment
In the final five minutes of the Massage, once I have gathered my tools, we will peacefully debrief. I will explain the areas that were treated, the feelings you should expect in the next few days, aftercare (although this will also be on the Consent Form, a copy of which I will leave with you). You can ask any questions that you may have. Probably you will not feel like having a lengthy conversation after a Treatment, as you will be feeling relaxed.
If you are not happy with any part of the treatment, please tell me immediately.
During the debrief, if you are not happy with the Treatment you have received, I will refund you in full on the spot, and you will also be given the opportunity to leave a review sharing your feedback (when I have sorted out the review section of this site - as this website is a work in progress that is not ready yet). This has never happened but I would like everyone to feel comfortable in asking for a refund - but it is by far best practice to tell me the moment you feel dissatisfied so I can remedy or at least end the Treatment.
Refund Policy
I will in all cases issue a complete refund with no questions asked in the event of any dissatisfaction with the treatment unless the above exceptions apply (the exceptions being on the day cancellation before the treatment and the presence of absolute contra-indications).
When to be careful of a Massage / Yoga?
Do speak to your doctor before having a Massage or completing a Yoga class if you have any concerns about your physical health at all no matter how small or seemingly unrelated they may be. Avoid massage without medical advice if:
Are taking blood thinners
Have a bleeding disorder
Have cancer or are undergoing cancer treatment, such as chemotherapy or radiation
Anyone with osteoporosis or cancer that’s spread to the bones should avoid deep tissue massage as the firm pressure used may cause a fracture.
If you have an open wound or skin infection of any kind, you’ll need to reschedule to avoid developing a new infection or making an existing one worse.
✿ If you have any health issue or suspected issue, it is a requirement that you investigate it with a doctor first, then tell me about it and confirm it’s safe to begin! If there is a suspected, undiagnosed health issue which you have symptoms for, then I will ensure not to cause any further harm to your body by carrying out an extremely gentle massage in a different site from the affected area. If you have an illness or injury that I have no experience of and that I think needs a more sophisticated form of treatment than it is within my capabilities to provide (for example, something highly specialist with which I have no experience), I will direct you to another provider and administer a very gentle Massage / Yoga session, centred exclusively on care and soothing rather than “treatment”. This is why you will need to tell me about any concerns you have over the phone before we have our Treatment, in order to ensure you will be receiving the best treatment for your needs - in case you have concerns or conditions that are beyond my remit. If something is worrying you, or causing pain beyond “tension”, and if that has been going on for more than three days, the starting point should be a diagnosis from a medical doctor, ie, perhaps book a GP appointment in that event ✰❦
I cannot wait to hear from you ! Thank you for reading!
:))
Written November 14th 2023 and subject to revision and fine-tuning as the website is a work in progress. All sentences, songs, and elements that constitute my brand have been the same since the first of January 2024.